Shipping policy
Shipping policy
Effective date: October 2, 2026
Merchant: RabbitVR (Xiamen Pingji Qianqian Tech Limited Co.)
Contact: support@rabbitvr.com
Processing time
Made to order: ships in 1–7 days depending on your prescription. Delivery takes about 7–15 business days after dispatch.
United States — shipping now
U.S. orders are shipping now. Shipping to the U.S. is free via YunExpress, with an estimated transit time of about 7–15 business days after dispatch.
International shipping
| Destination | Shipping | Preparation |
|---|---|---|
| Canada | Free standard shipping. Import taxes may apply on delivery. | Ships in 1–7 days depending on your prescription |
| Australia | Free standard shipping | Ships in 1–7 days depending on your prescription |
| Japan | Free standard shipping | Ships in 1–7 days depending on your prescription |
| South Korea | Free standard shipping | Ships in 1–7 days depending on your prescription |
European Union (all 27 countries): free shipping. Duties & taxes included — no extra fees on delivery. Delivery takes about 3–10 business days after dispatch. Prices are shown and charged in USD; your bank or PayPal will convert the amount to EUR at payment.
United Kingdom: coming soon.
Other destinations: not available yet.
We do not ship to mainland China.
Customs and duties
United States: import duties are included — no extra charges on delivery. Other destinations outside the EU: duties, VAT or import taxes may apply on delivery according to local rules (Canada: import taxes may apply on delivery). Customs documentation reflects the actual transaction value, and orders cannot be declared as gifts.
Questions
Email support@rabbitvr.com and include your order number when applicable.