Shipping

Due to the attribute of customized prescription lens, we need one week to prepare the lens before we ship it out.

NOTE: The delivery time takes business days as the unit of calculation! 

shipping process

 

Country
FedEx International 
U.S $18 7-12 days
Australia $18 7-12 days
U.K $18 7-12 days
Hong Kong $15  5-7 days
Singapore $15  5-7 days
Malaysia $15  5-7 days
Canada $20  7-12 days
U.S-Alaska, Hawaii,Puerto Rico $20  8-15 days
Germany $20  7-12 days
France $20  7-12 days
Italy $20  7-12 days
Netherlands $20  7-12 days
Spain $20 
7-12 days
Ireland $20 
7-12 days
Denmark $20 
7-12 days
Belgium $20 
7-12 days
Finland $20 
7-12 days
Sweden $20 
7-12 days
Austria $20 
7-12 days
Japan $15  5-8 days
South Korea $15  5-8 days
Other Countries $25  7-15 days

*Not available to P.O. Boxes.

NOTE: Cannot ship to the following areas: U.S. Territories and APO/FPO/DPO sites, Armenia, Ascension Island, Azerbaijan, Belarus, China, Costa Rica, Ecuador, Egypt, El Salvador, French Southern Territories, Georgia, India, Iraq, Isle of Man, Kazakhstan, Kuwait, Lebanon, Moldova, Morocco, Nigeria, North Macedonia, Pakistan, Qatar, Romania, Russia, Serbia, Tristan da Cunha,  Ukraine, etc.

Shipping fees are non-refundable if you put wrong address or the package lost after the delivery.

Custom Duties

Any parcels returned to us due to the customer refusing to pay customs charges/taxes, full refund is not acceptable. We only accept 30% refund of the order in this case.

As to the customs tax, we want to inform you that we will do everything what we can to avoid the extra money you may pay, so do not worry about this. If you have custom trouble, please contact us.

Please note that according to customs regulations, RabbitVR cannot declare purchased item as a gift.