Shipping
Custom lenses typically need about one week to prepare after order and prescription confirmation, followed by carrier transit. All delivery estimates below are business days after dispatch.
United States
The base product price for eligible U.S. orders is US$59. Optional prescription upgrades may change the checkout total.
Free standard shipping via YunExpress TDZXR. Estimated transit after dispatch: about 6–10 business days.
Shipping by region (approximately 0.5 kg)
| Region | Service | Shipping charge | Estimated transit |
|---|---|---|---|
| United States | YunExpress TDZXR | Free | About 6–10 business days |
| Canada, Australia, France | YunExpress BKZXR | Shown at checkout where available | Varies by destination |
| United Kingdom, Germany, Japan | YunExpress YTYCPREC preferred; BKZXR backup | Shown at checkout where available | Varies by destination |
| South Korea | YunExpress THZXR | Shown at checkout where available | Varies by destination |
| Other eligible EU destinations | Standard express battery line | Shown at checkout where available | Varies by destination |
| Taiwan and Hong Kong | SF Express direct | Shown at checkout where available | Varies by destination |
Shipping availability and the rate displayed at checkout control. If no shipping option appears for an address, we cannot accept the order for that destination.
Mainland China
We do not ship to mainland China through this storefront.
Customs, duties, and taxes
Import duties, VAT, GST, brokerage fees, and other destination charges are the customer’s responsibility unless checkout explicitly states that duties are included or the shipment is DDP. Customs documents reflect the actual transaction value, and orders cannot be declared as gifts.
If a shipment is returned because the customer refuses customs charges or taxes, please see our Refund Policy; after inspection, the refundable amount may be limited to up to 30% of the merchandise amount.
Delivery and address notes
Delivery estimates are not guaranteed. Customs clearance, carrier delays, weather, and other events outside our control may affect delivery time. Tracking details are provided after dispatch when available.
Please enter a complete and accurate delivery address. Shipping charges are not refundable when a return or loss results from an incorrect customer-provided address or after confirmed delivery.
Questions? Email support@rabbitvr.com.