Shipping
Custom prescription lenses typically need about one week to prepare after order and prescription confirmation. Transit times are business days after dispatch.
United States — shipping now
U.S. orders are shipping now. Shipping to the U.S. is free via YunExpress, with an estimated transit time of about 6–10 business days after dispatch. The base product price for U.S. orders is US$59.
International shipping
| Destination | Shipping | Preparation |
|---|---|---|
| Canada | Free standard shipping. Import taxes may apply on delivery. | About one week |
| Australia | Free standard shipping | About one week |
| Japan | Free standard shipping | About one week |
| South Korea | Free standard shipping | About one week |
Shipping to France, Germany and the United Kingdom is coming soon, pending VAT setup.
Other destinations: not available yet.
We do not ship to mainland China.
Customs and duties
Customers are responsible for duties, VAT, import taxes and carrier fees unless checkout explicitly states otherwise. Customs documentation reflects the actual transaction value, and orders cannot be declared as gifts.
If no shipping option appears for an address, we cannot accept the order for that destination.
Questions
Email support@rabbitvr.com and include your order number when applicable.